Frequently Asked Questions
- What will it cost me?
- If the debt is disputed can Cobra still help?
- Can Cobra assist if I wanted to proceed with legal proceedings?
- What does your debt recovery service provide?
- How long does the process take?
We will assess the submitted debt and come back to you with a suitable action.We simply take a % of the debt collected, which ranges up to 10%. We have a minimum fee of debts up to £500 of £100. Any legal action through the courts is undertaken by our appointed Solicitors, who are experts in recovering the maximum amount possible in the court room, and this may involve upfront fees. All fees are recoverable in your claim however, and we do not instruct County Court proceedings until approved by you, the client.
Yes, we can often negotiate a settlement on your behalf, you will be informed of any offer of settlement and you can then decide to accept or reject any offer we suggest
Yes. We work closely with specialised legal firms which issue proceedings on our behalf, keeping costs to a minimum
Cobra contact your debtor by all means possible, in persistent and firm, structured and polite method via: letters, emails and telephone calls. Our aim is to work with your debtor to collect what is rightfully owed to you by firstly obtaining an admission of the debt, and then working on your behalf to negotiate full repayment of the debt. The results of tenacity and persistence in contacting your debtor by a third party collector, such as Cobra, is often quite remarkable
Many debtors will often pay within 7 days of receiving just one letter from us. Because every case is different, we like to give our clients some positive news within 28 days.