WHAT WE DO
Our Expertise & Core Services
Our core business is to ensure you recover what’s owed in the most efficient manner. Our core services are listed below although our bespoke case handling means we will always offer you the best plan
PRE-LEGAL
Including debt validation & Letter Before Action
Your first step to collecting the money you are due. We will work with you to validate the final debt value by calculating all that you are owed and factoring in accrued interest, compensation and reasonable costs in line with your rights under the Late Payment of Commercial Debts (Interest) Act 1998. This will form the basis of our first communication with your debtor by way of a Letter Before Action
Your first step to collecting the money you are due. We will work with you to validate the final debt value by calculating all that you are owed and factoring in accrued interest, compensation and reasonable costs in line with your rights under the Late Payment of Commercial Debts (Interest) Act 1998. This will form the basis of our first communication with your debtor by way of a Letter Before Action
COMMUNICATION FOLLOW UP
We will follow up your LBA in a professional & courteous manner in order to make contact with your Debtor. Our ultimate aim is to collect your debt but first we need for them to acknowledge both our communication attempts and the debt you are claiming. All of our activities will be recorded in our purpose built customer portal to allow you to see the progress of the case.
FINAL DEMAND NOTICE
In the event the initial LBA doesn’t get the response required, we will issue a final demand notice on your behalf. We find that this usually has the desired effect and prompts the Debtor to make contact themselves or respond to our attempts to communicate. Again this will all be done in a professional & courteous manner
DEBT MEDIATION & COLLECTION
Our ultimate goal is to collect the monies you are due in one payment but know this isn’t always possible. If required, we are able to act as mediators and agree (with your authorisation) a payment plan with strict conditions, confirmed payment amounts and an agreed timeline. If any of these conditions are not met we will push for the collection of the full amount immediately
COMMERCIAL LEGAL SERVICES
Should our processes fail to deliver results, we have carefully vetted and selected a Commercial Legal Partner who are able (with your authorisation) to issue legal proceedings in order to collect your debt. In most cases this can be done at no cost to yourself as costs are passed to the debtor and are recoverable once the Debtor has made payment
ACCOUNT MANAGEMENT
We provide a fully managed service with a dedicated case manager to ensure at all stages of collection you are fully up to date in real-time with the collection process
Our Experience,
Skills & Expertise.
Your rightful money collected
Our simple, straight-talking approach to our clients requiring debt recovery services.
We strive for the very best customer satisfaction and offer a one-stop service for dealing with your debtors whilst embracing the latest in technology
We have assisted companies of all sizes. Our experience also expands to both sole traders, freelancers and Limited Companies
We strive for the very best customer satisfaction and offer a one-stop service for dealing with your debtors whilst embracing the latest in technology
We have assisted companies of all sizes. Our experience also expands to both sole traders, freelancers and Limited Companies
Easy to get started
Submit your debt today
Getting started is very simple
Proven success
Our success rate for recovery on our “letter before action“ service of 86%. Just fill out the details to start the process
Case Assignment
A case manager will review the case internally and look into the supporting documents and into the debtor and set out a recovery plan along with our fees