Your outsourced collections team. Nationwide debt recovery experts for your Business
Providing you a comprehensive and effective range of debt collection services for small, medium and large businesses
OUTSOURCE
Outsource your debt collection in order to concentrate on the running of your business
Technology
Keep upto date on case status using the purpose built & secure online portal
Receive payments
We recover monies and successfully transfer funds straight to your account
Can we help your business today?
WHAT WE DO
Our Expertise & Core Services
Our core business is to ensure you recover what’s owed in the most efficient manner. Our core services are listed below although our bespoke case handling means we will always offer you the best plan
PRE-LEGAL
Including debt validation & Letter Before Action
Your first step to collecting the money you are due. We will work with you to validate the final debt value by calculating all that you are owed and factoring in accrued interest, compensation and reasonable costs in line with your rights under the Late Payment of Commercial Debts (Interest) Act 1998. This will form the basis of our first communication with your debtor by way of a Letter Before Action
Your first step to collecting the money you are due. We will work with you to validate the final debt value by calculating all that you are owed and factoring in accrued interest, compensation and reasonable costs in line with your rights under the Late Payment of Commercial Debts (Interest) Act 1998. This will form the basis of our first communication with your debtor by way of a Letter Before Action
COMMUNICATION FOLLOW UP
We will follow up your LBA in a professional & courteous manner in order to make contact with your Debtor. Our ultimate aim is to collect your debt but first we need for them to acknowledge both our communication attempts and the debt you are claiming. All of our activities will be recorded in our purpose built customer portal to allow you to see the progress of the case.
FINAL DEMAND NOTICE
In the event the initial LBA doesn’t get the response required, we will issue a final demand notice on your behalf. We find that this usually has the desired effect and prompts the Debtor to make contact themselves or respond to our attempts to communicate. Again this will all be done in a professional & courteous manner
DEBT MEDIATION & COLLECTION
Our ultimate goal is to collect the monies you are due in one payment but know this isn’t always possible. If required, we are able to act as mediators and agree (with your authorisation) a payment plan with strict conditions, confirmed payment amounts and an agreed timeline. If any of these conditions are not met we will push for the collection of the full amount immediately
COMMERCIAL LEGAL SERVICES
Should our processes fail to deliver results, we have carefully vetted and selected a Commercial Legal Partner who are able (with your authorisation) to issue legal proceedings in order to collect your debt. In most cases this can be done at no cost to yourself as costs are passed to the debtor and are recoverable once the Debtor has made payment
ACCOUNT MANAGEMENT
We provide a fully managed service with a dedicated case manager to ensure at all stages of collection you are fully up to date in real-time with the collection process
Our Experience,
Skills & Expertise.
Your rightful money collected
Our simple, straight-talking approach to our clients requiring debt recovery services.
We strive for the very best customer satisfaction and offer a one-stop service for dealing with your debtors whilst embracing the latest in technology
We have assisted companies of all sizes. Our experience extends to sole traders, freelancers and limited companies.
We strive for the very best customer satisfaction and offer a one-stop service for dealing with your debtors whilst embracing the latest in technology
We have assisted companies of all sizes. Our experience extends to sole traders, freelancers and limited companies.
Easy to get started
Submit your debt today
Getting started is very simple
Proven success
Our success rate for recovery on our “letter before action“ service of 86%. Just fill out the details to start the process
Case Assignment
A case manager will review the case internally and look into the supporting documents and into the debtor and set out a recovery plan along with our fees
LATEST
News & Helpful Tips
January 1, 2020
The standard rate of interest is 8% above the base rate set by the Bank of England and this is applied at the start of the 6 month period. Both parties can agree on a different rate of interest, however, this should be something that is agreed on and is considered a substantial remedy and should never be forced.
October 5, 2017
In the most part this process is relatively pain free and goes without a hitch, yet sometimes it doesn’t always go to plan. You could end up under paying your staff, paying late, or perhaps overpaying your stuff.
August 5, 2017
The thing with making a phone call in order to chase debt is that it can feel a little awkward when making that initial contact. You may be concerned that you will be met with hostility, or that you may not even be spoken to you at all. The thing to remember is that you need to remain positive and polite when speaking to the debtor and never make any assumptions about why the payment is late.